Returns & Exchanges
RETURNS & EXCHANGES
FITTENSITY accepts returns of merchandise purchased directly from www.FITTENSITY.com only when the following conditions are satisfied: To be considered for reimbursement, dietary supplements must be unopened and in the original non-damaged packaging. All items must be received by FITTENSITY within 30 days of purchase date. In all cases refunds will be made to the form of payment used for the original purchase. This process can take up to 90 days due to individual credit card company policies. Refunds to credit cards will appear on your statement. Shipping and handling charges are non-refundable. The original packing slip and proof of purchase are required for the consideration of reimbursement. Products sold at discounted or sales prices cannot be refunded. Customer is responsible for the shipping cost of exchanges. When shipping your return please note that we do not have the ability to track your return. Please refer to your carrier of choice for their tracking services.
HOW TO RETURN AN ITEM
1.Please put the merchandise to be returned in the box in which it was received.
2.Include the original packing slip to ensure accurate processing for the item(s) being returned.
3.Write RETURN on the top of the packing slip and specify what items are to be returned. Address the box to: 1326 Erie Blvd W Rome NY 13440 Ship using the carrier of your choice.
WE ARE NOT RESPONSIBLE FOR LOST OR ST